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Specialized Telecommunications Assistance Program (STAP)
This program helps you get equipment to communicate over the phone if you are deaf, hard of hearing, have trouble speaking or are deaf-blind. If you qualify, you can get help buying a phone that:
- Has a loud ringer
- Has large buttons
- Is labeled in Braille
- Is powered by your voice
You can also get help buying a teletypewriter. A teletypewriter is a machine you connect to your phone that lets you type a message to an operator. The operator then reads it to the person you are calling.
Frequently Asked Questions

Get Help from a Benefits Enrollment Center
Start Enrollment or Ask Questions
A Benefits Enrollment Center (BEC) can offer you personal, one-on-one assistance as you navigate program eligibility and look to apply. With support from the National Council on Aging (NCOA), the BEC can help you apply for an enroll in all of the benefits you may be missing out on.
Get Help from a Benefits Enrollment Center
Start Enrollment or Ask Questions
A Benefits Enrollment Center (BEC) can offer you personal, one-on-one assistance as you navigate program eligibility and look to apply. With support from the National Council on Aging (NCOA), the BEC can help you apply for an enroll in all of the benefits you may be missing out on.

BenefitsCheckUp can help you assess whether you can get help from programs before you apply. Answer questions anonymously to find out if you may be eligible for key benefits programs, including the Supplemental Nutrition Assistance Program (SNAP), Medicare Savings Programs, Medicaid, Medicare Part D Low Income Subsidy (LIS) - Extra Help, among others.