Housing & Utilities

Customer Assistance Discount Program

1 min read

This program provides you with discounts on your monthly electric and water bills if you receive certain other assistance programs. There are several utility discounts available:

  • 50% discount on drainage fee
  • waiver of electric service customer charge
  • waiver of water service customer charge
  • discount on total electrical charge

How do I apply?

To apply for this program, you can print and fill out the application form. Please mail the completed application to Austin Energy.

Frequently Asked Questions

Am I eligible?

Get Help from a Benefits Enrollment Center

Start Enrollment or Ask Questions

A Benefits Enrollment Center (BEC) can offer you personal, one-on-one assistance as you navigate program eligibility and look to apply. With support from the National Council on Aging (NCOA), the BEC can help you apply for an enroll in all of the benefits you may be missing out on.

Green Path

Toll-Free: 1-800-794-6559

Website: support@benefitscheckup.org

Get Help from a Benefits Enrollment Center

Start Enrollment or Ask Questions

A Benefits Enrollment Center (BEC) can offer you personal, one-on-one assistance as you navigate program eligibility and look to apply. With support from the National Council on Aging (NCOA), the BEC can help you apply for an enroll in all of the benefits you may be missing out on.

Green Path

Toll-Free: 1-800-794-6559

Website: support@benefitscheckup.org

See What Key Benefits Programs You May Qualify For

BenefitsCheckUp can help you assess whether you can get help from programs before you apply. Answer questions anonymously to find out if you may be eligible for key benefits programs, including the Supplemental Nutrition Assistance Program (SNAP), Medicare Savings Programs, Medicaid, Medicare Part D Low Income Subsidy (LIS) - Extra Help, among others.