Customer Assistance Discount Program
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This program helps you pay your monthly electric and water bills if you already get help from public benefit programs. Savings include the removal of:

  • Electricity charges
  • Water service charges
  • Wastewater charges

How do I apply?

To apply, you can print and fill out the application form. Please mail the completed application to Austin Energy.

Frequently Asked Questions

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See What Key Benefits Programs You May Qualify For

BenefitsCheckUp helps assess whether you can get help from programs before you apply. Answer questions anonymously to find out if you may be eligible for key benefits assistance, including the Supplemental Nutrition Assistance Program (SNAP), Medicare Savings Programs, Medicaid, Medicare Part D Low Income Subsidy (LIS) - Extra Help, among others. 

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