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Long-Term Care Ombudsman
This program provides help if you or someone you care for is in a long-term care facility. Ombudsmen can:
- Help you choose a long-term care facility
- Provide information about what your rights are while staying in a long-term care facility
- Help if you or a family member have a problem in a long-term care facility
Ombudsmen make regular visits to every nursing home and personal care boarding home in the state to ensure they are following the state’s standards. Some ombudsmen are paid and some are volunteer.
How can I get help?
Contact your local Area Agency on Aging or visit the program website to find out more about long-term care ombudsman programs in your area.
Frequently Asked Questions

Get Help from a Benefits Enrollment Center
Start Enrollment or Ask Questions
A Benefits Enrollment Center (BEC) can offer you personal, one-on-one assistance as you navigate program eligibility and look to apply. With support from the National Council on Aging (NCOA), the BEC can help you apply for an enroll in all of the benefits you may be missing out on.
Get Help from a Benefits Enrollment Center
Start Enrollment or Ask Questions
A Benefits Enrollment Center (BEC) can offer you personal, one-on-one assistance as you navigate program eligibility and look to apply. With support from the National Council on Aging (NCOA), the BEC can help you apply for an enroll in all of the benefits you may be missing out on.

BenefitsCheckUp can help you assess whether you can get help from programs before you apply. Answer questions anonymously to find out if you may be eligible for key benefits programs, including the Supplemental Nutrition Assistance Program (SNAP), Medicare Savings Programs, Medicaid, Medicare Part D Low Income Subsidy (LIS) - Extra Help, among others.