Please make sure to contact City of Madison Metro Transit: Paratransit Services to confirm details of their transportation services.

Provides rides for any purpose, as long as you meet one of the following criteria: you are 65+ years old, or you have a disability.

Paratransit Services is a transportation program designed to provide accessible and affordable transportation for older adults, individuals with disabilities, and those who are eligible for paratransit services. The program offers a cash fare of $1.00 for qualifying riders who are 65 years or older. Riders can schedule rides in advance, typically requiring a few days notice. Payment can be made by check or in cash, with the option for pre-payment available. One of the key features of Paratransit Services is the provision of shared rides, allowing multiple passengers to travel together to their destinations. The program offers curb-to-curb transportation, ensuring that riders are safely assisted from the curb to the vehicle. Additionally, riders are permitted to travel with their service animals, making the program inclusive and accommodating to those with assistance animals. Overall, Paratransit Services aims to enhance the mobility and independence of individuals who may face challenges in using traditional public transportation services. By offering tailored transportation options and prioritizing accessibility, the program plays a vital role in helping older adults and individuals with disabilities maintain their independence and connection to the community.

Service Area

Service available throughout the Madison Metro Transit System Map and closely match fixed-route schedules. The bus will deviate up to 3/4 miles from the fixed route.

Days of operation

Contact City of Madison Metro Transit: Paratransit Services

1245 E. Washington Ave. Suite 201
Madison, WI 53703
(608) 266-4466
https://www.cityofmadison.com/metro/paratransit