Please make sure to contact West End Express: Senior Shuttle to confirm details of their transportation services.

The Shuttle Program offers flexible transportation options for older adults seeking non-emergency medical transportation or general travel needs. Operating as a public transit service, this program utilizes taxis for private rides and also provides shared transportation via bus or train. Riders are required to schedule their trips in advance, with options for same-day or advance bookings available. The program accepts various forms of payment, including insurance, vouchers, donations, and membership fees. For convenience, riders can pay using Medicaid, credit cards, cash, or checks, with options for pre-payment to streamline the process. The program's paratransit services ensure accessibility for individuals with mobility challenges, offering door-to-door or curb-to-curb transportation. Furthermore, riders have the flexibility to schedule on-demand pickups and even request a driver to wait for them during errands or appointments. The program is inclusive of service animals, prioritizing the comfort and convenience of older adults as they travel safely to their destinations.

Service Area

Service available throughout Burlington city limits.

Days of operation

Contact West End Express: Senior Shuttle

300 N Pine Street
Burlington, WI 53105
(262) 764-0377
https://www.adrc.racinecounty.com/site/471/transportation.aspx