Please make sure to contact Valley Metro: S.T.A.R. to confirm details of their transportation services.

Provides rides for any purpose, to all people, and no membership is required.

S.T.A.R. is a comprehensive transportation program tailored to meet the needs of older adults. This program offers non-emergency medical transportation services through a network of taxis, ensuring safe and reliable transportation to medical appointments or other essential destinations. Riders can conveniently schedule their trips in advance, with the flexibility to book same-day rides if needed. One of the key features of S.T.A.R. is its affordability and accessibility. Riders have various payment options, including insurance, vouchers, donations, and membership fees, with a flat fee structure of $3 per trip. The program also accepts Medicaid payments, checks, credit cards, and cash, providing multiple ways for older adults to pay for their transportation services. Moreover, S.T.A.R. prioritizes passenger comfort and convenience by offering door-to-door transportation and accommodating service animals. The program ensures a stress-free experience by offering assistance with packages, allowing for on-demand scheduling, and providing shared rides to optimize efficiency and cost-effectiveness for older adults utilizing the service. With a focus on meeting the diverse needs of older adults, S.T.A.R. stands out as a valuable transportation resource for this demographic.

Service Area

The entire City of Roanoke, the town of Vinton, and the city of Salem are service areas; within 3/4 of one mile on either side of a regular Valley Metro fixed route.

Contact Valley Metro: S.T.A.R.

1108 Campbell Ave SE
Roanoke, VA 24013
(540) 982-2222
https://valleymetro.com/star.html