Please make sure to contact Valley Metro: SmartWay Bus to confirm details of their transportation services.

Provides rides for any purpose, to all people, and no membership is required.

The SmartWay Bus program is a fantastic transportation option for older adults in need of non-emergency medical transportation. This program provides convenient and reliable transportation services, primarily through taxis, ensuring older adults can get to their medical appointments or run errands. Riders can schedule their rides at least one day in advance and have the option to pay for the service using insurance, vouchers, donations, memberships, or a flat fee of $4 each way. SmartWay Bus also accepts Medicaid payments and offers the flexibility of on-demand scheduling. In addition to ensuring older adults have access to transportation for medical needs, SmartWay Bus goes the extra mile by providing door-to-door service and allowing service animals on board. The program offers shared rides, private rides, and assistance with packages or bags as needed. With a focus on accessibility and convenience, SmartWay Bus aims to make transportation easier for older adults by providing a range of payment options including cash, credit cards, checks, and pre-payment. Whether traveling on a fixed schedule or needing a driver to wait for them during appointments, older adults can rely on SmartWay Bus for safe and comfortable transportation services.

Service Area

Roanoke Valley to New River Valley

Contact Valley Metro: SmartWay Bus

1108 Campbell Ave SE
Roanoke, VA 24013
(800) 388-7005
https://smartwaybus.com/smartway.html