Please make sure to contact Local Office on Aging: Vital Services Transportation to confirm details of their transportation services.

Provides rides for only the following purposes: necessary errands, or medical appointments. Also, you must meet at least one of these criteria: you are 60+ years old, or you have no other means of transportation. No membership is required.

Vital Services Transportation is a flexible and convenient transportation program designed to provide non-emergency medical transportation for older adults. This program offers transportation via taxis, ensuring a private and comfortable ride to important appointments or errands. With the option to schedule rides in advance, older adults can easily plan their transportation needs, whether it's for a medical appointment, grocery shopping, or social activities. One of the key features of Vital Services Transportation is its affordability and accessibility. Riders have the option to pay using insurance, vouchers, donations, or Medicaid payments, making it a financially feasible option for older adults with varying income levels. The program also offers sliding scale fees, ensuring that the cost remains reasonable based on individual financial circumstances. Additionally, older adults can choose to pre-pay, use credit cards, or pay in cash, adding to the convenience of the service. Furthermore, Vital Services Transportation provides various types of rides, including private rides, shared rides, and paratransit services. Riders can expect door-to-door assistance, allowing them to travel safely from their homes to their destination. Service animals are welcome, and riders can also receive help with packages or bags during their journey. Overall, Vital Services Transportation prioritizes the comfort, safety, and convenience of older adults, offering a reliable transportation solution for their needs.

Service Area

Alleghany County, Botetourt County, Covington City, Craig County, Roanoke City, Roanoke County, Salem City

Days of operation

Contact Local Office on Aging: Vital Services Transportation

706 Campbell Ave SW
Roanoke, VA 24016
(540) 345-0451
https://loaa.org/our-services/health-and-wellness/essential-needs/transportation/