Please make sure to contact Waco Transit System (WTS): Demand Response Van Service to confirm details of their transportation services.

Provides rides for any purpose, to all people, as long as you sign-up to become a member.

The Demand Response Van Service is a transportation program tailored for older adults that offers convenient and flexible options for getting around. This program functions as a non-emergency medical transportation service, providing access to taxi rides for its users. With a focus on public transit, riders can schedule their trips at least one day in advance, ensuring timely and efficient service. The program operates on an hourly rate basis, with various payment methods accepted, including insurance, vouchers, donations, and even Medicaid payments. Riders can choose from a range of pricing options such as a flat fee for individual trips, discounted rates for same-day journeys, or the option to purchase a booklet of tickets for future travel. Additionally, the program offers paratransit services, accommodating individuals with packages or bags and allowing service animals on board. One of the standout features of this program is its flexibility in scheduling, allowing for on-demand requests as well as advanced bookings up to a week in advance. The service extends beyond traditional transportation, offering door-to-door and curb-to-curb assistance, and even providing drivers who can wait for passengers during errands or appointments. Whether traveling solo or in need of a shared ride, older adults can rely on the Demand Response Van Service for safe and reliable transportation that meets their diverse needs.

Service Area

The van is able to deviate up to 3/4 miles past fixed route. Service area is the same as the fixed route system.

Days of operation

Contact Waco Transit System (WTS): Demand Response Van Service

300 Austin Ave.
Waco, TX 76702
(254) 750-1620
https://www.waco-texas.com/Departments/Transit-System/Transportation/Demand-Response-Van-Service