Please make sure to contact CitiBus*: CitiAccess - Paratransit to confirm details of their transportation services.

Provides rides for any purpose, as long as you meet one of the following criteria: you have a disability.

CitiAccess - Paratransit is a transportation program designed to provide accessible and convenient travel options for individuals with disabilities. This program offers a flat fee structure, with pricing ranging from $2.00 to $11.50 per trip for ADA eligible riders, depending on whether the trip is within or outside the service area. Additional fees, such as same-day will call requests or alternate destinations, may apply, but the program aims to make transportation as affordable as possible. CitiAccess - Paratransit operates as a paratransit service, which means it offers specialized transportation via bus or train for those who are unable to use traditional public transit independently. To utilize this program, riders are required to schedule their trips in advance, allowing for a seamless and efficient transportation experience. Pre-payment is accepted, and cash is a valid form of payment for added convenience. When utilizing CitiAccess - Paratransit, riders can expect shared rides, curb-to-curb transportation services, and the option to travel with service animals. This program prioritizes inclusivity, safety, and reliability to ensure that older adults with disabilities have access to the transportation they need to maintain their independence and stay connected to their communities.

Service Area

Bus routes available throughout Lubbock. Call, visit online, or visit the smartphone app for route and schedule information. The bus will deviate from the fixed route up to 3/4 miles.

Days of operation

Contact CitiBus*: CitiAccess - Paratransit

801 Texas Ave.
Lubbock, TX 79401
(806) 775-3640
https://citibus.com/services/#citiaccess