Please make sure to contact CitiBus : CitiBus On-Demand Services to confirm details of their transportation services.

Provides rides for any purpose, to all people, and no membership is required.

CitiBus On-Demand Services is a comprehensive transportation program tailored to meet the diverse needs of older adults. This service offers non-emergency medical transportation through a network of taxis, ensuring safe and reliable transit for individuals requiring assistance to medical appointments, errands, and social activities. Riders can conveniently schedule their trips at least one day in advance, allowing for seamless planning and peace of mind. With a variety of payment options available, including insurance, vouchers, donations, and Medicaid payments, CitiBus On-Demand Services aims to make transportation accessible and affordable for all participants. The pricing structure is straightforward, with a nominal fee of $2.00 per one-way ride, making it a cost-effective choice for older adults seeking transportation support. This program goes beyond traditional transportation services by offering door-to-door assistance, accommodating service animals, and providing drivers who can wait for passengers during appointments or errands. Whether it's a private ride via car or a shared journey in a van following fixed routes, CitiBus On-Demand Services ensures that older adults receive the care and attention they deserve while traveling to their destinations.

Service Area

Service available throughout Lubbock. Call, visit online, or download the smart app for more information about the System Map.

Days of operation

Contact CitiBus : CitiBus On-Demand Services

801 Texas Ave
Lubbock, TX 79401
(806) 775-3649
http://www.citibus.com/citibus-services.php#citiaccess-paratransit