Please make sure to contact El Paso VA Health Care System: Veterans Transportation Service (VTP) to confirm details of their transportation services.

Provides rides for only the following purposes: medical appointments. Also, you must meet at least one of these criteria: you are a veteran. No membership is required.

The Veterans Transportation Service (VTP) is a specialized program designed to provide convenient and reliable transportation options for individuals who require non-emergency medical transportation. Operating as a public transit service, VTP offers transportation primarily through taxis and car services, ensuring older adults have access to the means they need to reach their medical appointments, run errands, or attend social engagements. One of the key features of the VTP is its flexibility in payment methods, allowing riders to utilize insurance, vouchers, coupons, donations, Medicaid, checks, pre-payment, or credit card payments, depending on their preference and eligibility. Additionally, the VTP offers various scheduling options to accommodate the diverse needs of its users. Riders can book their transportation in advance, ranging from one day to a week ahead, with some on-demand scheduling available as well. The program also provides additional support, such as the option for riders to have a driver wait for them during appointments or errands and assistance with packages or bags. With services extending from door-to-door and curb-to-curb transportation, the VTP aims to enhance the mobility and independence of older adults by providing reliable and accessible transportation services that align with their unique needs and preferences.

Service Area

Participating VA medical centers (VAMCs) offer VTS to assist Veterans in accessing transportation to VA medical facilities or authorized non-VA appointments. Call for more information.

Days of operation

Contact El Paso VA Health Care System: Veterans Transportation Service (VTP)

5001 N Piedras St
El Paso, TX 79930
(646) 100-7014
http://www.va.gov/healthbenefits/vtp/