Please make sure to contact Knoxville County Office on Aging: Volunteer Assisted Transportation (VAT) to confirm details of their transportation services.

The Volunteer Assisted Transportation (VAT) program offers convenient and reliable transportation services for older adults. This non-emergency medical transportation program utilizes taxis to provide public transit services. Riders can schedule rides in advance, with options to pay for services using insurance, vouchers, donations, or membership fees. The program features a flat fee structure, with pricing set at $3.00 per one-way trip and $6.00 per round-trip, while out-of-county fares may vary. VAT is a paratransit service, accommodating riders with packages or bags, and offers door-to-door transportation with the option for a driver to wait during errands or appointments. The program is flexible, allowing on-demand scheduling and shared rides, with payment options including check, credit card, or cash. Additionally, VAT provides transportation via car, bus, train, or van, following fixed routes and offering curb-to-curb services. Riders are welcome to bring service animals on board, ensuring a comfortable and inclusive transportation experience.

Service Area

Transportation is available throughout Knox County and into surrounding counties on a case-by-case basis.

Contact Knoxville County Office on Aging: Volunteer Assisted Transportation (VAT)

2247 Western Ave
Knoxville, TN 37950
(865) 673-5001
https://www.knoxseniors.org/vat/