Please make sure to contact Knoxville - Knox County Community Action Committee (CAC): Volunteer Assisted Transportation to confirm details of their transportation services.

Volunteer Assisted Transportation (VAT) is an hourly-rate non-emergency medical transportation service available to older adults. This program provides convenient rides via taxi for various purposes, including medical appointments or grocery shopping. Older adults can utilize this public transit program by scheduling their rides at least a day in advance, ensuring timely and reliable transportation. VAT accepts various payment methods, including insurance, vouchers, coupons, donations, and Medicaid payments, making it accessible to a wide range of individuals. With a pricing structure of $2.00 per one-way trip and reduced fares for eligible riders, VAT aims to provide affordable transportation options for older adults. This paratransit program offers door-to-door and curb-to-curb transportation services, ensuring a comfortable and accessible travel experience. Additionally, VAT allows on-demand scheduling and provides shared rides, promoting community engagement and social connections among older adults. Riders can also benefit from features like assistance with packages or bags, fixed schedule routes, and the option to ride with service animals. Overall, Volunteer Assisted Transportation caters to the specific needs of older adults, offering a reliable and inclusive transportation solution.

Service Area

Transportation is available throughout Knox County, primarily outside of the KAT fixed-route service area.

Days of operation

Contact Knoxville - Knox County Community Action Committee (CAC): Volunteer Assisted Transportation

2247 Western Ave
Knoxville, TN 37921
(865) 673-5001
http://www.knoxcac.org/newweb/programs-services/knox-county-cac-transit