Please make sure to contact Town of Pittsford: Elderberry Express Transportation Service to confirm details of their transportation services.

The Elderberry Express Transportation Service is a flexible and convenient non-emergency medical transportation program designed to cater to the diverse needs of older adults. This program offers transportation options via taxi, car, bus, and train making it accessible for various travel requirements. Riders have the flexibility to choose between private rides or shared transportation services that follow fixed routes. To utilize the Elderberry Express Transportation Service, riders are required to schedule their rides in advance, ensuring seamless coordination for their travel needs. This program accommodates various payment methods including insurance, Medicaid, vouchers, coupons, donations, credit card payments, and cash, providing riders with financial flexibility. Additionally, riders can opt for a membership fee, a flat rate, or pay by the mile based on their preferences. One of the notable features of this program is its commitment to passenger comfort and convenience. Riders can expect door-to-door or curb-to-curb transportation services, and are even allowed to travel with service animals. Moreover, Elderberry Express offers assistance with packages or bags and provides a reliable driver who can wait for passengers during appointments or errands. This program truly prioritizes the safety, comfort, and independence of older adults in their transportation needs.

Service Area

Residents of Pittsford only. Trips may be taken to surrounding areas in Monroe County.

Days of operation

Contact Town of Pittsford: Elderberry Express Transportation Service

3750 Monroe Avenue
Pittsford, NY 14534
(585) 248-6237
http://www.townofpittsford.org/files/publications/ee_brochure.pdf