Please make sure to contact RGRTA (Rochester Genesee Regional Transportation Authority) Batavia Bus Service (B Line): Dial-A-Ride to confirm details of their transportation services.

Provides rides for any purpose, to all people, and no membership is required.

Dial-A-Ride is a versatile transportation program available to individuals seeking non-emergency medical transportation as well as other transit needs. This public transit service offers the convenience of scheduling rides in advance, typically requiring at least a one-day notice, and accommodates various payment methods, including insurance, vouchers, donations, and Medicaid payments. The program operates on an hourly rate basis and features a membership fee along with a flat fee for rides. Utilizing taxis and private cars, Dial-A-Ride ensures that older adults have access to reliable transportation options such as door-to-door and curb-to-curb services. Scheduled rides can be arranged for specific dates, providing flexibility for passengers who may require assistance with packages or bags. Additionally, the program offers shared rides and the option for on-demand scheduling, catering to diverse travel preferences. Riders can expect attentive service from drivers who may wait for passengers attending appointments or running errands. Dial-A-Ride fosters inclusivity by allowing service animals on board and supporting pre-payments through various means like credit cards and cash. Overall, this paratransit program prioritizes the comfort and mobility of older adults by providing safe and efficient transportation services across fixed routes via vans, buses, or trains.

Service Area

Genesee County

Days of operation

Contact RGRTA (Rochester Genesee Regional Transportation Authority) Batavia Bus Service (B Line): Dial-A-Ride

153 Cedar Street
Batavia, NY 14020
(585) 343-3079
https://www.co.genesee.ny.us/departments/office_for_the_aging/transportation.php