Please make sure to contact New Hanover County Department of Social Services: Non-Emergency Medical Transportation to confirm details of their transportation services.

Provides rides for only the following purposes: medical appointments. Also, you must meet at least one of these criteria: you are 60+ years old. No membership is required.

The Non-Emergency Medical Transportation program is a convenient transportation service designed for individuals who require transportation for non-emergency medical appointments or treatments. This program offers transportation through taxis, ensuring older adults can travel to their medical appointments comfortably and on time. Riders have the flexibility to schedule their rides at least one day in advance and can make payments through various methods such as insurance, vouchers, donations, or credit cards. Additionally, this program provides private car rides for individual passengers, ensuring a personalized and comfortable transportation experience. The program also offers paratransit services, accommodating older adults with packages or bags and assisting them with door-to-door transportation. With the option to schedule rides in advance or on-demand, older adults have the flexibility to plan their transportation according to their needs. Overall, the Non-Emergency Medical Transportation program is a reliable and accessible option for older adults needing transportation for medical purposes, with a focus on providing safe, efficient, and personalized travel services to support their healthcare needs.

Service Area

Transportation to all medical appointments must be within New Hanover County.

Days of operation

Contact New Hanover County Department of Social Services: Non-Emergency Medical Transportation

2222 South College Rd.
Wilmington, NC 28403
(910) 798-6401
https://www.nhcgov.com/525/Transportation