Please make sure to contact Transportation Administration of Cleveland County (TACC): Elderly/Disabled Service to confirm details of their transportation services.

Provides rides for only the following purposes: medical appointments. Also, you must meet at least one of these criteria: you are 60+ years old, or you have a disability. No membership is required.

The "Elderly/Disabled Service" program, also known as a paratransit program, offers transportation services for older adults and individuals with disabilities. This non-emergency medical transportation program provides convenient rides via taxi or car, as well as bus or train, following fixed routes and schedules. Riders can schedule their trips in advance, with options for on-demand scheduling or booking rides a few days to a week ahead. This program offers various payment options, including insurance, vouchers, donations, credit cards, or cash. Some older adult riders may be eligible to use Medicaid payments for their transportation needs. There are different payment structures, such as hourly rates, flat fees, or charging by the mile. Additionally, there may be membership fees for regular users of the service. In terms of accessibility and assistance, the program ensures door-to-door or curb-to-curb transportation, accommodating service animals on board. The service providers are also willing to assist riders with packages or bags and offer a helpful option where drivers can wait for passengers during errands or appointments. Overall, the "Elderly/Disabled Service" program strives to make transportation easier and more accessible for older adults and individuals with disabilities, promoting independence and mobility.

Service Area

Cleveland County

Days of operation

Contact Transportation Administration of Cleveland County (TACC): Elderly/Disabled Service

952 Airport Rd.
Shelby, NC 28150
(704) 482-6465
http://www.taccshelbync.com/