Please make sure to contact Mecklenburg Transportation System (MTS): Elderly Disabled Transportation Assistance to confirm details of their transportation services.

Provides rides for only the following purposes: necessary errands, medical appointments, or grocery shopping. Also, you must meet at least one of these criteria: you are 60+ years old, or you have a disability. No membership is required.

The Elderly Disabled Transportation Assistance program is a specialized non-emergency medical transportation service that primarily operates through taxi offerings. This public transit program ensures that older adults can easily access vital medical appointments by providing door-to-door or curb-to-curb service, depending on the specific needs of the individual. To utilize this program, riders must schedule their trips in advance, typically at least a day ahead, to secure their desired transportation arrangements. One of the key features of this program is its flexibility in payment options. Riders can make use of insurance coverage, vouchers, coupons, donations, or Medicaid payments, depending on their eligibility. Additionally, the program offers a range of payment methods, including credit card, check, cash, or pre-payment, making it convenient for older adults with varying financial preferences. Furthermore, the Elderly Disabled Transportation Assistance program aims to enhance the overall experience of older adults during their journeys by providing helpful amenities such as assistance with packages or bags and permitting service animals on board. With a focus on accessibility and affordability, this paratransit service plays a crucial role in supporting older adults in maintaining their independence and ensuring they can access essential medical services without barriers.

Service Area

Mecklenburg Transportation System provides coordinated non-emergency medical and general public transportation to eligible residents in Mecklenburg County.

Days of operation

Contact Mecklenburg Transportation System (MTS): Elderly Disabled Transportation Assistance

301 Billingsly Rd.
Charlotte, NC 28211
(704) 336-4547
https://cfas.mecknc.gov/services/mecklenburg-transportation-system