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Please make sure to contact Mecklenburg Transportation System (MTS): Elderly Disabled Transportation Assistance to confirm details of their transportation services.
Provides rides for only the following purposes: necessary errands, medical appointments, or grocery shopping. Also, you must meet at least one of these criteria: you are 60+ years old, or you have a disability. No membership is required.
The Elderly Disabled Transportation Assistance program offers transportation services for older adults with disabilities, which can be paid for using insurance or Medicaid. Riders are charged a flat fee of $1.50 per trip, with Medicaid recipients receiving transportation to and from medical appointments at no cost. The primary mode of transportation for this program is the CATS bus service, providing convenient and reliable rides for older adults to their destinations.
For those needing door-to-door service, this program also offers this option, although it requires the completion of a Medicaid Transportation Exception Form. Additionally, curb-to-curb transportation is available for those who require assistance getting to and from the vehicle. To utilize this program, riders must schedule their trips in advance, typically a few days beforehand, ensuring that their transportation needs are met in a timely manner. Overall, the Elderly Disabled Transportation Assistance program aims to provide accessible and affordable transportation options for older adults with disabilities, helping them reach their medical appointments and other essential destinations with ease.
Service Area
Mecklenburg Transportation System provides coordinated non-emergency medical and general public transportation to eligible residents in Mecklenburg County.
Days of operation
| Monday | Open |
| Tuesday | Open |
| Wednesday | Open |
| Thursday | Open |
| Friday | Open |
| Saturday | Open |
| Sunday | Open |
Contact Mecklenburg Transportation System (MTS): Elderly Disabled Transportation Assistance
301 Billingsly Rd.
Charlotte, NC 28211
(704) 336-4547
https://cfas.mecknc.gov/services/mecklenburg-transportation-system
