Please make sure to contact West Springfield Council on Aging: Senior Transportation to confirm details of their transportation services.

Provides rides for only the following purposes: necessary errands, medical appointments, grocery shopping, or social or recreational purposes. Also, you must meet at least one of these criteria: you are 60+ years old. No membership is required.

The Senior Transportation program offers convenient and reliable non-emergency medical transportation for older adults through taxi services, public transit, and private car rides. Riders can schedule transportation at least one day in advance, with the option to pay through insurance, vouchers, or donations. The program also offers membership and flat fee options, with Medicaid payments accepted as well. With a focus on accessibility, Senior Transportation provides paratransit services, assists with packages or bags, and allows service animals on board. Riders can choose between door-to-door, curb-to-curb, or shared transportation, following fixed routes and mile-based pricing. The program accommodates on-demand scheduling, credit card, cash, check, and pre-payment options, ensuring a seamless and inclusive transport experience for older adults.

Service Area

West Springfield area

Days of operation

Contact West Springfield Council on Aging: Senior Transportation

128 Park Street
West Springfield, MA 01089
(413) 263-3264
https://www.townofwestspringfield.org/government/departments/council-on-aging