Please make sure to contact Ride DuPage - City of West Chicago: Dial-A-Ride to confirm details of their transportation services.

Provides rides for any purpose, as long as you meet one of the following criteria: you are 65+ years old, or you have a disability.

Dial-A-Ride is a flexible non-emergency medical transportation program designed to assist older adults in accessing essential healthcare services conveniently. This public transit program offers transportation through taxi services, ensuring private and comfortable rides for individuals with diverse needs. By scheduling rides at least one day in advance, passengers can secure their transportation and plan their medical appointments or errands accordingly. Participants in the Dial-A-Ride program have the option to pay for their rides using various methods, including insurance, vouchers, coupons, donations, and membership fees. The pricing structure is straightforward, with a $2.00 pick-up fee and an additional $1.00 per mile, making it an affordable choice for older adults requiring regular medical visits or other essential trips. Moreover, the program accommodates Medicaid payments and allows pre-payment, credit card, check, or cash transactions for added convenience. With a focus on accessibility and personalized service, Dial-A-Ride supports older adults by providing door-to-door or curb-to-curb transportation, ensuring a seamless journey to their destinations. The program also caters to individuals with service animals and offers assistance with packages or bags during the rides, demonstrating a commitment to meeting the unique needs of its riders. By offering on-demand scheduling and the option for shared rides, Dial-A-Ride enhances mobility options for older adults, fostering independence and connection within the community.

Service Area

Services available throughout West Chicago and the rest of DuPage County.

Days of operation

Contact Ride DuPage - City of West Chicago: Dial-A-Ride

475 Main Street
West Chicago, IL 60185
(800) 713-7445
https://westchicago.org/resident/ride-dupage-offers-convenient-and-affordable-transportation-for-seniors-and-disabled-residents/#:~:text=Call%20(800)%20713%2D7445,630)%20293%2D2200%20x158.