Please make sure to contact West Des Moines Human Services: Transportation to confirm details of their transportation services.

The Transportation program caters to the needs of older adults by offering non-emergency medical transportation through various modes such as taxis, public transit like buses or trains, and private car services. Riders can book their trips in advance, allowing for a seamless and hassle-free experience. The program accommodates different payment options including insurance, vouchers, donations, and Medicaid, ensuring affordability and accessibility for older adults. Furthermore, the program provides additional assistance by aiding riders with packages or bags and offering door-to-door or curb-to-curb transportation services. Riders have the flexibility to choose on-demand scheduling or opt for shared rides, depending on their preferences. Additionally, the program ensures rider safety and convenience by permitting service animals onboard and offering wait times for passengers running errands or attending appointments. Overall, the Transportation program strives to empower older adults with reliable, affordable, and tailored transportation services that cater to their unique needs and preferences.

Service Area

Polk County

Days of operation

Contact West Des Moines Human Services: Transportation

318 5th Street
West Des Moines, IA 50265
(515) 222-3660
http://www.wdm.iowa.gov/index.aspx?page=178