Please make sure to contact Metropolitan Transit Authority (MET): Paratransit to confirm details of their transportation services.

Provides rides for any purpose, as long as you meet one of the following criteria: you are 60+ years old, or you have a disability.

The Paratransit program is a specialized transportation service aimed at providing older adults with non-emergency medical transportation using taxis. This program, categorized as public transit, operates on an advance scheduling system, requiring riders to book their rides at least a day in advance. It offers flexibility in payment options, accepting insurance, vouchers, coupons, and donations, as well as facilitating Medicaid payments. Riders can purchase tickets individually or in sheets, accommodating personal care attendants at no charge. With door-to-door service, Paratransit ensures a convenient and accessible mode of transportation for older adults traveling to various destinations. The program comprises a fleet of vehicles, including cars and vans, and may utilize public buses or trains for transit. Pricing is structured with a $3.00 one-way fare, allowing companions to join based on availability at the same fare. Additionally, the service offers on-demand scheduling, shared rides, and the option for drivers to wait during errands or appointments. Overall, Paratransit prioritizes safe and inclusive transportation for older adults, embodying a vital support system for their mobility needs.

Service Area

Days of operation

Contact Metropolitan Transit Authority (MET): Paratransit

1515 Black Hawk Street
Waterloo, IA 50702
(319) 234-5714
http://www.mettransit.org/paratransit