Please make sure to contact Hele On Bus: Hele-On Kako`o Paratransit to confirm details of their transportation services.

Hele-On Kako`o Paratransit is a non-emergency medical transportation program that offers transportation services to older adults in need. This program provides convenient transportation options via taxi or car, making it easier for older adults to access necessary medical appointments, run errands, or attend social engagements. Riders can schedule rides at least one day in advance, ensuring timely and reliable transportation assistance. Hele-On Kako`o Paratransit accepts various forms of payment, including insurance, vouchers, coupons, donations, and Medicaid payments, making it accessible to a wide range of individuals. Riders can choose between private or shared rides, and the program offers door-to-door or curb-to-curb transportation services. Additionally, this program provides assistance with packages or bags and allows service animals to accompany riders. With flexible scheduling options, on-demand services, and affordable pricing, Hele-On Kako`o Paratransit aims to support the independence and mobility of older adults in the community, ensuring they can access the transportation they need to lead fulfilling lives.

Service Area

Paratransit service is available within corridors whose boundaries extend up to one (1) mile beyond the intra-Hilo and intra-Kona Hele-On fixed bus routes.

Days of operation

Contact Hele On Bus: Hele-On Kako`o Paratransit

1266 Kamehemeha Avenue Suite A-2
Hilo, Hawai, HI 96720
(808) 961-8744
http://www.heleonbus.org/paratransit