Please make sure to contact City of Miami: On-Demand Transportation to confirm details of their transportation services.

Provides rides for only the following purposes: necessary errands, medical appointments, grocery shopping, or social or recreational purposes. Also, you must meet at least one of these criteria: you are 65+ years old, you have a disability, or you have no other means of transportation. No membership is required.

The On-Demand Transportation program is a versatile transportation service tailored to the needs of older adults. This program offers non-emergency medical transportation through taxi services and public transit, ensuring that members can access essential healthcare appointments or services. Riders can conveniently schedule rides in advance, with options for on-demand scheduling available as well. The program provides various payment options, including insurance, vouchers, donations, and Medicaid payments, catering to a wide range of financial circumstances. Additionally, there are membership and flat fees, with some services offered free of charge for eligible individuals. Riders can pay using credit cards, cash, checks, or through pre-payment, making the program accessible and flexible. One key highlight of the program is its commitment to passenger assistance, offering support with packages, bags, and accommodating service animals. Moreover, the provision of private rides in cars or vans, along fixed routes or shared rides, ensures a personalized and efficient transportation experience. With features such as driver wait times and door-to-door or curb-to-curb transportation, older adults can travel safely and comfortably to their destinations. This comprehensive program truly prioritizes the mobility and well-being of its users, making it a valuable resource for older adults seeking reliable transportation services.

Service Area

Service is provided within City of Miami limits where the scheduled trip is no longer than five (5) miles in distance.

Days of operation

Contact City of Miami: On-Demand Transportation

444 SW 2nd Avenue
Miami, FL 33130
(305) 416-1686
https://www.miamigov.com/Services/Transportation/Request-On-Demand-Transportation#:~:text=The%20On%2DDemand%20Transportation%20Service,of%20the%20City%20of%20Miami.&text=The%20service%20is%20provided%20within,(5)%20miles%20in%20distance.