Please make sure to contact City of New Britain: Dial-A-Ride to confirm details of their transportation services.

Provides rides for only the following purposes: necessary errands, or medical appointments. Also, you must meet at least one of these criteria: you are 60+ years old, or you have a disability. No membership is required.

Dial-A-Ride is a non-emergency medical transportation program that provides transportation services to older adults through taxi services. This public transit program allows older adults to schedule rides in advance, at least one day prior, and offers the convenience of accepting insurance payments, vouchers, coupons, and donations. With a focus on accessibility, Dial-A-Ride offers private rides and assists riders with packages or bags. Operating as a paratransit service, it facilitates transportation via car, bus, or train, catering to older adults with varying mobility needs. Pricing details include a flat fee of $1.50 for a one-way trip, with the option for Medicaid payments and credit card transactions. Notably, Dial-A-Ride provides door-to-door transportation, ensuring a seamless experience for older adults. Riders can schedule on-demand rides, shared rides, and benefit from drivers who are willing to wait for them during errands or appointments. Additionally, the program allows for service animals, offering curb-to-curb transportation along fixed routes, making it a reliable and efficient option for older adults needing transportation assistance.

Service Area

New Britain, in-town only

Days of operation

Contact City of New Britain: Dial-A-Ride

55 Pearl Street
New Britain, CT 06051
(860) 589-6968
https://www.hranbct.org/programs/elderly-services/senior-transportation/