Please make sure to contact City of Palo Alto: Shuttle Bus to confirm details of their transportation services.

Provides rides for any purpose, to all people, and no membership is required.

The Shuttle Bus program offers convenient and reliable transportation services for older adults. This program is a non-emergency medical transportation service that provides flexible options such as private rides via taxi or car, as well as shared rides on buses or trains. Riders have the flexibility to schedule their trips in advance, with options ranging from on-demand scheduling to fixed schedule services. The program offers door-to-door and curb-to-curb transportation, ensuring that older adults can easily get to their desired destinations. One of the key features of the Shuttle Bus program is its accessibility, as it accepts various forms of payment including insurance, vouchers, donations, and Medicaid payments. Riders can choose to pay using pre-payment, credit cards, checks, or cash, making it easy and convenient to utilize the service. Additionally, the program is free of charge for riders, with pricing details indicating a free service for older adults. Service animals are also welcome on board, ensuring that riders can travel with their furry companions. Overall, the Shuttle Bus program is designed to cater to the diverse transportation needs of older adults, offering a range of services to make traveling easier and more accessible for this demographic. Whether it's a medical appointment, running errands, or simply getting around town, this program provides a valuable resource for older adults looking for safe and reliable transportation options.

Service Area

Operates two different routes: one from Downtown to the Baylands Business Park and the other from Downtown to South Palo Alto.

Days of operation

Contact City of Palo Alto: Shuttle Bus

250 Hamilton Ave
Palo Alto, CA 94303
(408) 321-2300
https://www.cityofpaloalto.org/Departments/Transportation/Palo-Alto-Shuttle